Audrey Kerwood owns and operates A2 Armory, a Yahoo Merchant Solutions store. She has been using and teaching others the Yahoo Store Platform since 2003 when she co-authored the book Yahoo Store Profits which helped thousands of Yahoo store owners make the most out of their online business.

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Online Order Processing

Posted by admin under Order Processing

There are a few things to keep in mind about online order processing once you start getting orders through your Yahoo Store.

The Yahoo store platform does not automatically charge customer cards so you need to make sure you do it when your orders ship out. There are ways to set this to automatically charge when an order is placed but I don’t recommend having it set this way. Most customers are not happy when they are charged for items before they are shipped. So instead, be sure to keep up with your order processing.

You also have to be aware of fraudulent orders. They will happen, they happen to everyone. The best thing you can do is block the IP address where the fraudulent orders are coming from. There is not much more you can do but that, I know it doesn’t feel like you’re doing much, but the blocking at least makes it more difficult for the fraudsters to go on with their crap.

Lastly you want to integrate as much as possible, like your shipping. With Yahoo you can set up real-time integration with UPS and USPS. The set up is pretty easy and it will save you time if you’re shipping your own goods. It will allow you to print shipping labels and charge accurate shipping rates for all your products.

These are some of the considerations you need to take into account when processing orders online. I’m happy to answer any questions or go into further detail on any of these points. Leave your questions in the comments below.

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